Medical Lab Technician II

We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
The Medical Laboratory Technician II is part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for accurate, precise, and timely performance of laboratory tests. The Medical Laboratory Technician II evaluates and reports test results while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. The Medical Laboratory Technician II will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions.
Financial Performance
• Demonstrates stewardship of resources in regards to inventory, time management, and meeting productivity standards
Operational Effectiveness
o Performs the full range of testing and reporting according to department policies and procedures as required
o Accurately performs and records quality control, calibration, and instrument maintenance
o Organizes, prioritizes and completes work to achieve defined turnaround times and expectations
o Consults appropriate personnel regarding problems or unexpected test results, in a timely manner
• Documents and communicates to appropriate stakeholders
• Completes incidence reports as necessary
o Performs the acquisition, labeling, and transfer of all required types of specimens for laboratory testing: utilizing accurate, effective, professional, and confidential accepted methodologies as required
o Performs all tasks associated with processing, transfer and referral of required laboratory specimens in accordance with applicable regulatory standards and departmental policies as required
o Remains current in department policies and procedures
o Communicates professionally and effectively with co-workers, other health-care professionals, vendors and the public
o Demonstrates appropriate use of information systems (HIS, LIS, software, internet, etc.)
Workplace Excellence
o Complies with laboratory management requests to meet staffing plans and department needs
o Demonstrates initiative to assist the laboratory in all areas
o Works collaboratively with all co-workers to accomplish laboratory, department, or hospital goals
o Attends departmental, laboratory and hospital meetings as required
o Participates in the training of coworkers as requested
o Monitors and helps maintain inventory of reagents and supplies
o Reviews and evaluates quality control in consultation with appropriate personnel and in accordance with quality plan
• Documents findings and implements corrective action
o Demonstrates and documents competency in areas of assigned responsibility
o Reviews, evaluates and correlates laboratory results before releasing and reporting according to policies and procedures
o Communicates and documents critical information according to policies and procedures
o Recognizes, identifies and consults with appropriate personnel concerning opportunities for process improvement
o Ensures quality and integrity of specimens prior to testing
o Participates in proficiency testing
o Complies with all health and safety regulations and requirements
o Complies with all hospital and laboratory policies and procedures
o Complies with all accreditation standards
o Participates in collection of process improvement data
o Demonstrates less than 3 errors, resulting in chart revision, in a continuous 12 month period
Continuing Education
a. Accumulates a minimum of 11 CEU per year
i. Accepted CEU
1. Educational programs such webinars, on-line education, conferences, classes, etc.
a. Programs must be related to medical laboratory science or provide education acceptable for acquisition of a position available at the hospital
b. A certificate of attendance or other documentation of completion is required
2. Other developmental opportunities
Must be approved by laboratory management prior to commencement
Laboratory management will determine CEU award
b. Completes mandatory courses on time
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
Education: Associate degree in major acceptable for a certification agency requirements
Licensure: N/A
Experience: Up to two years acceptable clinical laboratory experience as a certified MLT or equivalent or certification eligible new MLT graduate
Certifications: 1. Current certification as medical laboratory technician through the American Society for Clinical Pathology or equivalent a. If ASCP certification was achieved after January 1, 2004, continuing certification maintenance must be documented to insure continuous and current certification b. Certification eligible individuals must achieve certification within 6 months of hite
Preferred Experience: 6 months phlebotomy experience preferred
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a ""top 100 places to work."" We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Company Description:

Transforming the Health of Our Communities.

Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 43 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.

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